Consumer insights

As part of our commitment to making the financial system fairer for everyone, and to support and increase…

As Christmas approaches, our Director of Marketing, Consumer Insights and Propositions, Lauren Peel and our Social Research Associate,…

Our research has revealed there are 17.5 million people in financially vulnerable circumstances in the UK, and further…

Each quarter we gather information from across the community finance sector to create a snapshot of the sector, sharing insights and trends with those that take part. We also benchmark organisations with one another providing a useful look at how you may be performing in comparison to other community finance providers.

Each quarter we gather information from across the community finance sector to create a snapshot of the sector, sharing insights and trends with those that take part. We also benchmark organisations with one another providing a useful look at how you may be performing in comparison to other community finance providers.

Is your current marketing strategy reaching the right audience? Is your organisation making the most of targeted campaigns…

In this introductory webinar, CACI share the detail behind the six segments, including how they were created, their…

Customer insights: The shrinking home collected credit market Understanding customers that are left behind by market exits, and…