About us

Why we exist

We want everyone to be able to access the financial products and services they need throughout their life. In tough times many people can turn to financial safety nets like savings, credit cards or an overdraft at affordable rates. But for the millions of people in financially vulnerable circumstances these options are often unfairly out of reach.

Today there are 14.2 million people with low financial resilience. That’s more than a quarter of all adults in the UK – a number that’s risen by 3.5 million people since the start of the Covid-19 pandemic.

45% of UK adults are 91 days away from not being able to cover their living expenses if they lose their current source of income

What do we mean by financially vulnerable circumstances?

Essentially, we define vulnerability in the same terms as the Financial Conduct Authority (FCA), where a vulnerable customer is someone who, due to their personal circumstances, is especially susceptible to harm.

Everyone is at risk of becoming vulnerable at some point during their lives. This risk is increased by characteristics of vulnerability related to four keys drivers:

Health

this could be ongoing physical or mental health issues for you or loved ones, sudden health needs or simply ageing ailments that affect ability to carry out day to day tasks

Life events

anything from birth and bereavement to a relationship breakdown or losing your job

Resilience

low ability to cope with financial or emotional shocks, including lack of savings and insurance safety nets or low emotional resilience

Capability

this spans financial knowledge, your ability to pay for things, future planning, environmental and income factors

Evidence suggests that those in the most vulnerable circumstances are impacted by each of these drivers. And that these drivers will shape customers’ needs over the whole of their financial lives.

Who we serve

Millions of people are living with the daily realities of financial exclusion. Those in financially vulnerable circumstances aren’t spread evenly across the country – they are concentrated in some of the most deprived regions, hardest hit by the growing cost of living crisis and facing dwindling options as traditional finance providers struggle or exit the market altogether.

While we’re all capable of becoming financially vulnerable, our research shows that certain circumstances make some people more likely to face financial exclusion*:

20%

The majority of the people we support live in the most deprived 20% of areas of the country, based on the Index of Multiple Deprivation

35%

35% are lone parents with dependent children, compared to 9% of the overall UK population

58%

58% are social housing tenants, compared to 17% of the overall population in England

*Estimated data from sources including Statistica, Gov.uk, Office for National Statistics and reports from various community finance providers

The Covid-19 pandemic has delivered uneven outcomes too. While many have been able to save more, lots of families have seen their savings eroded. Since March 2020, 11m people have accumulated £25b of debt to pay for essentials.*

Those who can least afford it have been hit the hardest – women, people from certain minority and ethnic communities and those already in financially vulnerable circumstances.

*StepChange, Covid Debt Rescue

Our strategy

Financial exclusion and low financial resilience are key barriers to opportunity. Yet with access to fair and affordable financial products and services, everyday life events or financial shocks can be managed.

Our role is to level up financial inclusion. We want to see well designed financial products and services that better respond to people’s needs and support their financial wellbeing.

We’ve prioritised three key areas for our work:

Expanding the provision of affordable credit

Partnering with banks and financial services providers to increase provision of services

Developing new products and services to address market gaps

Everything we do is focused on whether we’re changing the financial services system for the better – so that the whole sector provides financially inclusive products and services in a sustainable way.

Who we are

We are a passionate team of ex-financial folk, social sector investors, social and not for profit activists, ex-government bodies, media and researchers who are all now specialists in financial inclusion. Together we share a passion for financial inclusion and a unified vision to deliver our mission:

Our vision

Is a society where the long term financial wellbeing of all people is supported by a fair and accessible financial services sector.

Our mission

Is to increase the financial resilience and wellbeing of people in vulnerable circumstances by increasing the availability of fair and accessible financial products and services.

How were we founded

We were founded in 2019 through the Department of Digital, Culture, Media and Sport (DCMS) to tackle the issue of financial inclusion.

Our funding comes from The Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

While our funding is for England, we seek to collaborate across all four nations where possible.

Gov.uk Dormant Assets Scheme

Meet the team

CEO

Sacha Romanovitch
Sacha Romanovitch OBE >
CEO

Leadership Team

Becky Claydon >
Director of People
Holly Piper
Holly Piper >
Director of Funding and Investment
Kate Pender
Kate Pender >
Deputy CEO
Lauren Peel
Lauren Peel >
Director of Marketing, Consumer Insights and Propositions
Premila Sattianayagam >
Director of Finance and Operations
Sarah Porretta
Sarah Porretta >
Deputy CEO

Operations

Becky Claydon >
Director of People
Claire Groom >
Executive Assistant
Monica Mitchell-Dale
Monica Mitchell-Dale >
Senior Finance and Operations Officer
Premila Sattianayagam >
Director of Finance and Operations

Funding, finance and investment

Ania Soleimani
Ania Soleimani >
Investment Associate
Craig Pennington
Craig Pennington >
Associate Director – Investments
Holly Piper
Holly Piper >
Director of Funding and Investment
Naheed Hassan
Naheed Hassan >
Investment Associate
Nard Duin
Nard Duin >
Investment Manager
Usama Yusuf
Usama Yusuf >
Investment Associate
Vince Cox >
Community Finance Engagement Manager

Growth and development

Diane Burridge
Diane Burridge >
Community Finance, Propositions and Segmentation Lead
Jonathan Booth (JB)
Jonathan Booth (JB) >
Head of Technology Programmes
Jonathan Turner
Jonathan Turner >
Technology Strategy and Innovations Lead
Kate Pender
Kate Pender >
Deputy CEO
Laura Kaye
Laura Kaye >
Programme Manager – Growth and Development
Len Casely
Len Casley >
Associate Director Commercial
Tamar Jokhadze >
Programme Manager, Growth and Development (Maternity leave)
Tnya Seeley
Tanya Seeley >
Associate Director Commercial

Marketing, consumer insights and propositions

Elle Crossley
Elle Crossley >
Reporting and Insights Analyst
Ellie Suckling
Ellie Suckling >
Consumer Insights Manager
Emma Salisbury >
Programme Delivery Manager
Laura Crow >
Senior Programme Manager, Propositions
Lauren Peel
Lauren Peel >
Director of Marketing, Consumer Insights and Propositions

Systems change and impact

Ayesha Begum >
Senior Manager, Strategy and Impact
Diana Kamil >
Head of Engagement
Fionn Sharpe
Fionn Sharpe >
Senior Policy and Public Affairs Manager
Jake Attfield
Jake Attfield >
Head of Strategy
James Corke
James Corke >
Strategic Communications Senior Manager
Jodie Cross >
Corporate Impact and Engagement Manager
Max Holloway >
Content and Communications Associate
Niall Alexander >
Markets and Consumer Insights Manager
Sarah Porretta
Sarah Porretta >
Deputy CEO
Selma Elgaziari >
Head of Policy and Public Affairs (Secondee)
Temi Odesanya
Temi Odesanya >
Community Engagement Manager
Tom Lake >
Director of Policy and Strategy (Sabbatical)

Our Board

Faith Reynolds, Fair4All Finance Board Member
Faith Reynolds >
Non-executive Director
Fozia Irfan
Fozia Irfan OBE >
Non-executive Director
Ingrid Kukuljan
Ingrid Kukuljan >
Non-executive Director
James Invine, Board Member Fair4All Finance
James Invine >
Non-executive Director
Jennifer Rademaker
Jennifer Rademaker >
Non-executive Director
Joanna Elson
Joanna Elson CBE >
Non-executive Director
Linda Stevens >
Company Secretary
Lukas Mandangu >
Independent non-executive member of the Finance, Grants and Investment Committee
Mike Anderson
Mike Anderson >
Non-executive Director
Ria Bailes
Ria Bailes >
Non-executive Director
Richard-Collier-Keywood
Richard Collier-Keywood OBE >
Chair
Sir Leigh Lewis
Sir Leigh Lewis KCB >
Senior Independent Director
Tina Kokkinos >
Independent non-executive member of the Audit and Risk Committee

Job vacancies

Non-Executive Board Member: Lived Experience

Are you passionate about making the financial services in the UK fairer and more accessible to all? Have you had personal experiences with financial challenges? If so, we invite you to become a vital part of our team as a Non-Executive Director for Fair4All Finance.

We want to make sure that we fully understand what it is like to not be able to access services and support from the financial system operating in the UK. We believe that individuals who have faced financial challenges first hand bring invaluable insights to decision-making. By joining our Board you can play a pivotal role in shaping policies and programmes that truly make a difference. No previous Board experience is required as we will provide the induction and ongoing support required for this important role.

Full description >

Working as part of the Board you will help us:

  • Set and promote the culture of the organisation
  • Ensure that the values of Fair4All Finance are reflected throughout our organisation
  • Ensure that Fair4All Finance has a clear vision, mission and strategic plan
  • Ensure that our Chief Executive’s annual and longer term objectives and targets support the achievement of this vision, mission and strategic objectives
  • Support the Board, Chief Executive and senior team members by offering expertise and experience in relevant areas, including participation in sub-committees as appropriate
  • Act as an ambassador for our organisation

Role information

Remuneration: £7,000 per annum

Right to work: You will already have the right to work in the UK with no restrictions as Fair4All Finance is not a licensed sponsorship organisation.

Applications

  • Please apply through Miles Advisory by 16 June 2024
  • Interviews will be held on 5 July 2024
  • You can view the full job pack here

Closing date : 16/06/2024

Apply here
Independent Member of the Finance, Grants and Investment Committee

We are looking to appoint an independent member to bolster the Committee’s diverse expertise, and who is passionate about our mission of improving the financial resilience of people in financially vulnerable circumstances.

Whilst this is not a full non-executive director Board role it provides the opportunity to be involved in this important committee which is a fundamental element of the governance arrangements for FairFair4All Finance Limited.

Full description >

We are looking for someone with significant experience in unsecured lending and consumer credit, ideally from the community finance sector or from a consumer lender with a subprime and/or near-prime lending portfolio.

The Finance, Grants and Investment Committee (FGI) is a sub-committee of the Board responsible for overseeing all matters related to the financial, grant and investment strategy, including related policies, the assessment and oversight of grants and investments, and the ongoing review of grant outcomes and investment results in line with achieving Fair4All Finance’s objectives. The Committee is currently chaired by Jennifer Rademaker.

Key Responsibilities

To work as a team with the other Committee members, non-executive directors, the CEO and senior team members.

As a member of the Committee to support it in its responsibilities for:

Finance

  • Reviewing major financial decisions made by the executive team.
  • Reviewing the Company’s budget, financial plan and proposed funding drawdowns and make recommendations to the Board as appropriate.

Treasury

  • Reviewing the Company’s treasury policies and approach and make recommendations to the Board as appropriate.
  • Meeting with the Company’s treasury and investment management team/advisors (if relevant) at least once a year to discuss treasury performance.

Investments and grants

  • Ensuring the effectiveness and appropriateness of the Company’s investment and grant policies and procedures.
  • Regularly reviewing the pipeline of investment and grant proposals and providing input to the executive team on investment prioritisation.
  • Reviewing and constructively challenging investment and grant proposals being considered by the Company in advance of making recommendations to the Board for their This will include pre-due-diligence assessment of future investments to assess the strategic fit with the Company’s aims.
  • Evaluating investment proposals where the proposal changes significantly over time or there is a material issue that requires consideration and guidance from the Committee.
  • Providing feedback to the Executive Team on broader investment and grant issues, themes and external environment/considerations.

Valuation

  • Reviewing the effectiveness and appropriateness of the Company’s approach to measuring and monitoring the social impact of the investments made.
  • Regularly reviewing how the Company’s portfolio of investments are performing against the original investment aims from an overall, financial, impact on people/sector/society and systems change perspectives.
  • Reviewing the financial valuation of each investment as it will be reported in the Company’s financial accounts.
  • Providing feedback to the Executive Team on the effectiveness of the FG&I strategy in achieving expected outcomes.

Role information

Remuneration: £3,000 per annum

Right to work: You will already have the right to work in the UK with no restrictions as Fair4All Finance is not a licensed sponsorship organisation.

Applications

  • Please apply through Miles Advisory by 21 June 2024
  • Interviews will be held on 16 July 2024
  • You can view the full job pack here

Closing date : 21/06/2024

Apply here
People and Office Assistant

As we continue our exciting growth plans in 2024 to deliver on our ambitious goals and refreshed strategy, we’re looking for a for an organised, thoughtful and proactive People and Office Assistant to join our People and Finance & Operations teams. You will have lots of opportunities to develop new skills, take on responsibilities and deepen your knowledge and experience in a supportive team, that is committed to seeing you grow and thrive at work.

You will be joining a collaborative and purpose driven team overseen by a committed board. Our team is drawn from a range of backgrounds spanning leaders and changemakers across financial services and social purpose sectors. The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.

Full description >

Some key responsibilities

  • People Support – supporting the People Manager with the full employee life cycle: arranging interviews, onboarding new starters, maintaining the HR & training software systems, and all other people related administrative tasks.
  • Meetings and Events – supporting the Executive Assistant with diary management and other administrative tasks including arranging internal and external meetings and events.
  • Office and Health and Safety – supporting the Senior Finance and Operations Officer on all office management responsibilities, ensuring a safe and clean workspace and smooth working for the team.
  • IT Systems – supporting the administration of core business systems including CRM, MS Office, Teams and Sharepoint

To be successful, your experience and skills will include:

  • The ability to work as part of a team and to maintain highly positive and effective working relationships with others
  • Previouswork in an administrative, HR or office support role
  • Good working knowledge of all MS Office applications
  • Being organised and methodical, planning out your work and prioritising tasks
  • Managing your time to deliver punctually against agreed deadlines
  • Taking the initiative to ask for help, support colleagues and suggest solutions
  • The confidence to thrive when working alone, but never in isolation

You will also share our passion for our mission to increase the financial resilience of people in vulnerable circumstances.

Role information

Salary: £27,000 – £30,000

Role Type: Permanent

Location: The role-holder will be expected to have a presence in our London office at least twice a week with flexibility on working from home at other times

Right to work: You will already have the right to work in the UK with no restrictions

Applications

  • Please apply through Applied by 27th June 2024 at 12.00pm.

We would recommend that if you are wanting to apply for this role, that you submit your application as soon as possible as we could close this advert sooner than the closing date stated above.

  • Interviews will be held on W/C 8th July 2024.
  • If you would like to have an informal chat about the role before applying, please email jobs@fair4allfinance.org.uk
  • You can view the full job pack here

After the job advert closes, your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.

Closing date : 27/06/2024

Apply here
Grants Manager

We are now looking for an experienced grants manager to manage this grant portfolio. This will include deploying remaining grants (once approved by our grants committee), liaising with grantee organisations (primarily credit unions and CDFIs) on finalising grant agreements, supporting regular social impact and financial reporting, and dealing with ad hoc queries. There are good development opportunities as we develop our impact reporting.

Full description >

At Fair4All Finance, we are making direct social investments (£40m+ to date) and grants into community finance providers and social fintechs to support their growth and future sustainability, as a key part of our strategy to scale up the provision of affordable credit.  This includes our new Community Finance Resilience Fund – we expect to have offered 40-50 grants from this Fund by end summer 2024 (at which point we expect the Fund to be fully committed).

You will be joining a collaborative and purpose driven team overseen by a committed board. Our team is drawn from a range of backgrounds spanning leaders and changemakers across financial services and social purpose sectors.  The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.

Some key responsibilities

In this role your focus will likely be split across some key areas of work:

Grant portfolio –

  • Offer grants (once approved by our grant committee), finalise and execute grant agreements in line with our policies and procedures
  • Monitor grant spend to ensure in line with grant purpose
  • Liaise with our Finance team to draw down grant funds

Grant portfolio – financial and social impact reporting

  • Responsible for the regular monitoring of financial and social impact performance
  • Working closely with an external evaluator and other members of the investment team to agree the monitoring framework and support impact analysis of the Community Finance Resilience Fund

Other

  • Support due diligence on ad hoc grants to community finance providers
  • Support regular reporting to our external funders in line with their requirements

 

To be successful, your experience and skills will include:

  • experience of grant-making to small/medium social purpose organisations in the UK
  • Strong organisational skills with good attention to detail
  • Good analytical skills
  • Strong oral and written communication skills

It would be great if you also have:

  • Experience with credit unions, CDFIs or other social purpose lenders
  • Deal execution capability including evidence of negotiating legal documents

 

Personal characteristics

  • Passion for our mission toincrease the financial resilience of people in vulnerable circumstances
  • Be great at building relationships at all levels with grantees
  • Able to deal with complexity and uncertainty and work under your own initiative
  • Enjoy working in a growing team
  • Seek continued learning and development

Role information

Salary: £40,000 – £42,000

Role Type: Permanent

Location: The role-holder will be expected to have a presence in our London office once or twice a week with flexibility on working from home at other times

Right to work: You will already have the right to work in the UK with no restrictions

Applications

  • More information in the Grant Manager Job Pack
  • Please apply through BeApplied by 8 July 2024 at 12.00pm.
  • Interviews will be held on W/C 15 July (with the potential to be invited back for a final interview W/C 22 July
  • If you would like to have an informal chat about the role before applying, please email jobs@fair4allfinance.org.uk

After the job advert closes, your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.

Closing date : 08/07/2024

Apply here

Our values

Fair

We’re impartial, open and rigorous in making sure our work has the right impact. We share a strong sense of fairness and we’re determined to make the system work better for everyone.

Inclusive

We value diversity and difference. We also recognise the financial system has a disproportionate impact on those excluded, so we’ll work doubly hard to ensure their voices and insights are reflected in our team and inform our work.

Bold

The problems we’re tackling require bold solutions and we won’t shy away from being radical. We’re prepared to take considered risks in order to make a difference.

Compassionate

We believe in treating everyone with dignity and respect, and we work with empathy to consider the needs of everyone we interact with. We take care in communicating the hard choices we’ll inevitably have to make.

Collaborative

We know we can’t change the system on our own and we don’t have all the answers. So we work in partnership with inspiring organisations as together we’re stronger.