Technology 101
93% of community finance providers expect they’ll need to substantially increase their technology in the next five years – in many cases to survive.
We got this insight and more from the responses to our survey to understand the role of technology in community finance.
Our Technology 101 webinar is aimed at leaders of Credit Unions and CDFIs without a background in technology, who are making decisions about technology for their organisations.
On the call we explore:
- Demystifying technology – some foundational basics and explanations of some of the terminology used
- Technology in the community finance sector – intro to a functional model and the different roles of tech in customer engagement, decisioning and back office
- Some insights from our recent survey and case studies from a couple of providers