The report includes a review of 2020 and the difference we’re making so far. And looks forward to our future plans for 2021 and beyond.

In a year dominated by the Covid-19 pandemic, we refreshed our strategy to reflect lessons learned since we started and the significant impact of the pandemic. Both on the organisations we support and the people we’re set up to serve. 2020 saw us:

• Support providers delivering 50% of affordable lending capacity in England
• Secure funding to deliver wider system change
• Establish our reputation to deliver high impact work and inform system change

Our core mission remains the same – to increase the financial resilience and wellbeing of people in vulnerable circumstances through improving the availability of fair and accessible financial products and services.