Digital strategies for community finance

Digital strategies for community finance
Digital strategies for community finance

A digital strategy ought to be a priority for every lender no matter how big or small – but less than half of community finance providers have one

In conjunction with Digital Wonderlab we explore what a digital strategy is and the role it plays in you meeting your business goals, helping you identify:

  • The questions you need to answer to start developing your digital strategy
  • How to develop a proportionate digital strategy that is fit for your business
  • What support, tools and materials are available to help you

We also hear from a couple of community finance providers about how they have used their digital strategy to enable their business objectives. And we answer the questions you asked along the way.

We’re pleased to publish our Annual Reports and Accounts for the year ending 31 December 2025, as well as our Annual Review which looks back at some of our key...

Fair4All Finance is committed to increasing the availability of affordable credit for people in vulnerable financial circumstances. To support this mission, we have developed a set of ‘guardrails’ for engaging...

Using customer segmentation to boost financial inclusion...

Our Affordable Credit Code of Good Practice sets out the principles and practices that support responsible lending that is aligned with the needs of customers in financially vulnerable circumstances. The...

Working with the Big Window and the Institute and Faculty of Actuaries, we recently completed in-depth research on the barriers and needs of social renters regarding contents insurance. Our customer hypothesis testing comprised of interviews...