Building strategic sustainability within the credit union sector

This guide aims to give credit unions practical tools and resources to develop robust strategic plans for sustainable growth.

Developed in conjunction with credit unions, the guide focuses on six financial and organisational challenges and related opportunities which are key to sustainability:

• Achieving a balanced membership
• Diversified lending and customer growth
• Optimising capital positions
• Digital implementation
• Effective governance and risk management
• Proactive consolidation and collaboration

It also includes practical tools to help credit unions establish, implement and monitor sustainable growth strategies, including a business plan template and guide, and a generic forecasting and reporting tool.

Here’s our Deputy CEO, Kate Pender, on why sustainability matters in business: