Jennifer leads Global Customer Delivery at Mastercard. She brings over 30 years of financial services experience, including leading financial inclusion initiatives at scale in developed and developing markets. Before Mastercard, Jennifer was the Chief Credit Officer at a microlender in South Africa, where she authored a comic book series for children on good financial habits. Jennifer is committed to an inclusive workforce and has been recognised for her advocacy in advancing women, ethnic minorities and the LGBT community. Jennifer is also the Chair of Fine Cell Work, a prison rehabilitation charity and social enterprise, and a non-executive director at ICM Mobility Group and Snapper.