Delivering Financial Inclusion Together – Conference 2025
- Leonardo Royal Hotel, Tower Bridge, London
- Tuesday 4 November 2025
- 8:30am registration for 9:30 start
Join us on Tuesday 4 November at Leonardo Royal Hotel, London Tower Bridge for our annual conference – Delivering Financial Inclusion Together, registration from 08.30 for a 09.30 start.
The event will bring together leaders from across financial services and civil society, regulators, policymakers and financial inclusion experts, with a focus on delivering solutions, sharing lived experience and learning from best practice and international examples.
See below for the full agenda and our fantastic speakers and contributors.
Keynote
9:40am
Room: Main Hall
Nikhil Rathi
Chief Executive, Financial Conduct Authority
Delivering Financial Inclusion Together
9:55am
Chair: Kate Pender
Room: Main Hall
Nikhil Rathi
Chief Executive, Financial Conduct Authority
Kate Pender
CEO, Fair4All Finance
Tom Riley
Director of Group Retail Products, Nationwide
Jason Storah
CEO for Aviva UK & Ireland General Insurance
Martin Coppack
Professor of Practice in Financial Inclusion and Consumer Policy, CHASM
Lived Experience Panel
10:35am
Room: Main Hall
Breakout session one
Option A:
Access to small sum credit through banks and building societies
Session facilitator: Diana Kamil-Salmon
Room: Harpley Suite
Diana Kamil-Salmon
Associate Director, Strategic Commercial Propositions, Fair4All Finance
Evelyn Stark
Managing Director of Financial Health at Ideas 42
Clinton Hook
Director of Data Insights & Data Management, Experian
Antonio Angrisani
Principal Product Manager (Director), Consumer Credit Cards, Monzo
Option B:
Learning from lived experience to build a more inclusive
insurance and protection offering
Session facilitator: Rebecca Deegan
Room: Sidney Suite
Rebecca Deegan
Director, Fair by Design
James Daley
Managing Director, Fairer Finance
Chris Bose
Director of General Insurance and International, ABI
Victoria Roberts
Director of FinTech Delivery Panel and InsurTech Board Director, InsurTech UK
Option C:
Building financial capability for financial inclusion
Session facilitator: Bola Sol
Room: Beaumont Suite
Bola Sol
Money Columnist and Author of Your Money Life and How to Save It
Emily Trant
Chief Impact Officer, Stream
Michelle Highman
Chief Executive, The Money Charity
Jerry During MBE
CEO, Money A+E
Martin Coppack
Professor of Practice in Financial Inclusion and Consumer Policy, CHASM
Option D:
Inclusive customer journeys
Session facilitator: Ayesha Begum
Room: Bartholomew Suite
Ayesha Begum
Senior Manager, Strategy and Impact, Fair4All Finance
Faisel Rhaman OBE
CEO and Founder, Fair Finance
Howard Taylor
Director, Risk and Compliance Transformation Consulting, PwC
Manu Peleteiro
Co-Funder, Inbest
To help us better plan the logistics of the day, please let us know which session from the above you’re planning on attending
Breakout session two
12:35pm – 1:15pm
Option A:
A fresh start: financial inclusion after problem debt
Session facilitator: Peter Tutton
Room: Harpley Suite
Peter Tutton
Director of Policy, Research and Public Affairs, StepChange
Muna Yassin MBE
CEO, Rooted Finance
Kate Pender
CEO, Fair4All Finance
Steve Daws
Risk and Compliance Director, PRA Group
Option B:
Closing the £2bn gap in affordable credit
Session facilitator: Holly Piper
Room: Sidney Suite
Theo Hadjimichael
Chief Executive, Responsible Finance
Jason Wassell
Chief Executive of the Consumer Credit Trade Association
Holly Piper
Investment Director, Fair4All Finance
Chris Butler
Acting CEO, Ethex
Sheraz Afzal
Legal, Risk and Compliance at Quint Group
Option C:
From insight to impact: delivering place-based financial wellbeing
Session facilitator: Matt Ferretti
Room: Beaumont Suite
Sheenagh Young
CEO, South Manchester Credit Union
Matt Ferretti
Engagement Lead, Financial Services, Fair4All Finance
Emma Lower
CEO, Lendology
Rose Doran
Senior Advisor, Local Government Association (LGA)
Amy Kimbangi
Head of Debt and Financial Resilience, Camden Council
Option D:
Civil society innovation: Improving access and outcomes for
specific groups of people
Session facilitator: Temi Odesanya
Room: Bartholomew Suite
Helen Undy
CEO, Money and Mental Health
Kris Foster
Co-Founder and Project Lead, Project Nemo
Joanne Dewar
Co-Founder and Project Lead, Project Nemo
Sam Smethers
Chief Executive, Surviving Economic Abuse
Erel Onojobi
Project Lead - Power to Prosper, Runnymede Trust
Temi Odesanya
Civil Society Engagement Manager, Fair4All Finance
To help us better plan the logistics of the day, please let us know which session from the above you’re planning on attending
Lunch
1:15pm – 2:15pm
International Financial Inclusion
2:15pm
Session facilitator: Tom Lake
Room: Main Hall
Bob Annibale
Former Citi Community Development/CRA expert, Chair Big Issue CIC
Tom Lake
Director of Policy and Strategy, Fair4All Finance
Japke Kaastra
Head of Financial Health at ING Netherlands
Jason Calvert
Director of Global Strategy (Global Affairs), Ipsos
Breakout session three
3:05pm – 3:45pm
Option A:
Transforming credit unions and doubling mutuals
Session facilitator: Matt Bland
Room: Harpley Suite
Matt Bland
Chief Executive, ABCUL
Noel Cunningham
Principal, New Era Credit Union Support Services
Laura Wallis
Director of UK Deposit Takers at Bank of England
Ciara Davies
CEO of Metro Moneywise and Executive Lead of The Soundpound Group
Jonathan Turner
Technology Consultant, Fair4All Finance
Option B:
Transforming product design for inclusion
Session facilitator: Lauren Peel
Room: Sidney Suite
Dr Emma Stone
Director of Evidence and Engagement at Good Things Foundation
Shiona Crichton
Chief Executive, Moneyline
Lauren Peel
Senior Partner at Inclusive Outcomes
Kirsty Rudd
Senior Manager, Vulnerability & Financial Inclusion at Virgin Money
Sally Moran
Senior Director of Specialist Services, Monzo
Option C:
Building personal resilience and driving growth through short and
long term saving
Session facilitator: Rachel Gregory
Room: Beaumont Suite
Rachel Gregory
Head of Policy Consulting, WPI Economics
Jo Phillips
Director of Research and innovation, Nest Insight
Karen Bennett CBE
CEO, Enterprise Credit Union
Option D:
Shaping policy and regulation for inclusive growth
Session facilitator: Mick McAteer
Room: Bartholomew Suite
Chris Pond
Chair, FCA Financial Services Consumer Panel
Mick McAteer
Co-Director, Financial Inclusion Centre
Fiona Hoyle
Director Consumer & Mortgage Finance and Inclusion, Finance and Leasing Authority (FLA)
James Dipple-Johnstone
Interim Chief Ombudsman, Financial Ombudsman Service
To help us better plan the logistics of the day, please let us know which session from the above you’re planning on attending
Break
3:45pm
Financial Inclusion – seizing the moment
4:15pm
Room: Main Hall
Kate Pender
CEO, Fair4All Finance
Closing remarks
4:45pm
Kate Pender
CEO, Fair4All Finance
Networking reception and drinks
5pm – 7pm
Room: Minories Suite
Getting there
Join us at the Leonardo Royal Hotel in London.
London Underground: The closest underground station is Tower Hill, which have step free access from street to train is a 7 min walk away.
Rail: The nearest railway station is Fenchurch Street Station and is located approx. a 9 min walk away.
The closest bus stop to the hotel is Tower Gateway Station
The hotel is a 15 minute walk from the Tower of London